Author: Trevor John (Trevor John)

In the first article I talked about Tone of Voice as an important part of clear communication and when used sensitively plays a major role in relationship health. This article continues with the issue of baggage, or better, emotional baggage when considering why arguments can arise in any relationship. The term emotional baggage is all...

The following is a useful and very typical example (and analysis) of what can go wrong when communicating. A client came to me with an issue that troubled her. It went like this… She was telling him about a work situation that she wasn’t sure how to handle. After a few moments consideration he came...